1. Acceptance of Terms

   By accessing and using the website www.mandarinbeachvilla.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Site.

2. Use of the Site

   The content of the Site is for your general information and use only. It is subject to change without notice. You are permitted to use the Site for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of the Site by any third party.

3. Intellectual Property

   All content, trademarks, and other intellectual property on the Site are owned by or licensed to The Mandarin Beach Villa. You may not reproduce, distribute, or republish any material from the Site without prior written consent.

4. User Conduct

   You agree not to use the Site to:

• Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content.
• Engage in any activity that could damage or impair the Site or interfere with any other party’s use of the Site.

5. Limitation of Liability

   To the fullest extent permitted by law, The Mandarin Beach Villa shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any content therein.

6. Links to Third-Party Sites

   The Site may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or have any responsibility for the content of these sites. Your use of any third-party site is at your own risk.

7. Privacy Policy

   Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

8. Indemnification

   You agree to indemnify and hold harmless The Mandarin Beach Villa, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including attorneys’ fees) arising out of your use of the Site or violation of these Terms and Conditions.

9. Changes to Terms

   The Mandarin Beach Villa reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new terms.

10. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which The Mandarin Beach Villa operates, without regard to its conflict of law principles.

11. Contact Information

    For any questions or concerns regarding these Terms and Conditions, please contact us at info@mandarinbeachvilla.com.

12. Refund and Cancellation Policy

At The Mandarin Beach Villa, we strive to provide our guests with a seamless experience. Please review our updated refund and cancellation policy:

• Cancellation Policy: Cancellations made more than 30 days prior to the check-in date will receive a credit note for the full amount of the deposit, valid for future bookings. Cancellations made between 15 to 30 days prior to check-in will incur a 50% cancellation fee, with the remaining amount issued as a credit note for future bookings. Cancellations made less than 15 days before check-in will result in the forfeiture of the entire deposit.
• Modification of Bookings: Requests for changes to your reservation must be made in writing and are subject to availability. Additional charges may apply.
• No-Show Policy: In the event of a no-show, the total amount of the reservation will be charged, and the booking will be considered cancelled.
• Force Majeure: In the event of unforeseen circumstances such as natural disasters, government restrictions, or other emergencies that prevent you from fulfilling your reservation, we will work with you to provide options for rescheduling or issuing a credit note for future bookings.

13. Damages and Responsibility

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree that you are responsible for any damages caused to the property during your stay. This includes, but is not limited to, any damage to furniture, fixtures, appliances, and any other property within the villa, excluding normal wear and tear.

• Assessment of Damages: Upon check-out, a thorough inspection of the property will be conducted. Any damages or losses beyond normal wear and tear will be assessed, and you will be held liable for the reasonable cost of repairs or replacements.
• Payment for Damages: If damages are found, the cost will be communicated to you, and you will have the opportunity to dispute any charges. Payment for damages will be charged to the credit card provided at the time of booking or via other payment methods agreed upon. You agree to pay these costs promptly upon notification, provided they are deemed reasonable.
• Acknowledgment of Responsibility: By confirming your booking, you acknowledge that you have read and understood this clause and accept full responsibility for any damages incurred during your stay, excluding normal wear and tear.

14. Cookie Policy

The Mandarin Beach Villa uses cookies to enhance your experience on our website. A cookie is a small text file placed on your device that helps us understand how you use our Site.

• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the Site to function and cannot be disabled.
  • Performance Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.
  • Functional Cookies: These cookies allow the Site to remember choices you make and provide enhanced, personalized features.
• Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Site.

15. Data Protection Policy

At The Mandarin Beach Villa, we are committed to protecting your personal information in accordance with Thailand’s Personal Data Protection Act (PDPA).

• Data Collection: We may collect personal information such as your name, email address, phone number, and booking details when you make an inquiry or reservation.
• Use of Data: Your personal information will be used solely for the purpose of processing your inquiries, reservations, and providing you with information about our promotions.
• Data Sharing: We do not sell or rent your personal information to third parties. Your data will only be shared with our authorized partners as necessary to fulfill your booking.
• Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@mandarinbeachvilla.com.

16. Equipment Rental and Responsibility

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree that if you choose to rent, borrow, or use any equipment, including but not limited to cars, vespas, motorbikes, jet skis, or any other vehicles that require a valid license to operate in Thailand, you confirm that you possess the appropriate and valid license.

• Confirmation of License: You are responsible for ensuring that you have the necessary licenses to operate any such equipment legally in Thailand.
• Liability for Accidents: In the event of an accident or incident occurring while using such equipment, if you do not possess the correct license, you will be fully responsible for any losses, damages, or liabilities incurred as a result of your lack of proper licensing.
• Indemnification: You agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, and its staff from any claims, damages, or expenses arising from your use of equipment without the appropriate license.

17. Swimming Pool Use and Indemnification

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to the following terms regarding the swimming pool:

• No Safety Fence or Lifeguards: The swimming pool does not have a safety fence or lifeguards on duty. Guests are advised to swim at their own risk.
• Supervision of Children: Children must be supervised at all times while using the swimming pool. It is the responsibility of the parents or guardians to ensure the safety of their children.
• Indemnification: By choosing The Mandarin Beach Villa as your holiday destination, you agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, employees, and agents from any claims, damages, injuries, or deaths that may occur as a result of swimming in the pool, including but not limited to accidents or incidents involving guests or their children.
• Acknowledgment of Risk: You acknowledge that you have read and understood this clause and accept the risks associated with pool use. You agree to take appropriate precautions to ensure your safety and the safety of others

18. Indemnification and Liability Waiver

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including but not limited to personal injuries, accidents, or deaths, that may occur during your stay or while renting any equipment or using the facilities.

• Waiver of Claims: You expressly agree that The Mandarin Beach Villa cannot be held liable for any claims or legal actions arising from your use of the property or its amenities, including but not limited to accidents, injuries, or fatalities occurring on the premises or during activities associated with your stay.
• Acknowledgment of Risk: By agreeing to this clause, you acknowledge that you have read and understood the terms of indemnification and waiver of liability, and you accept full responsibility for any risks associated with your stay.

19. Indemnification and Liability Waiver for Staffing Choices

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to the following indemnification terms regarding your choice of villa staffing:

• Indemnification: You agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including but not limited to personal injuries, accidents, or deaths, arising from your decision to have the villa staffed or unstaffed during your stay.
• Acknowledgment of Choice: You acknowledge that the choice to have the villa staffed or unstaffed is solely yours. You understand that, while The Mandarin Beach Villa will take reasonable precautions to ensure the safety and well-being of all guests, you accept full responsibility for any consequences arising from your staffing choice.
• Negligence and Gross Negligence: This indemnification extends to claims arising from the negligence or gross negligence of The Mandarin Beach Villa staff. However, you agree that your selection of staffing level is a voluntary decision, and by making this choice, you waive any claims against The Mandarin Beach Villa for injuries or damages that may occur as a result of staff actions or inactions.
• Acknowledgment of Risks: By agreeing to this clause, you confirm that you have read and understood the terms of indemnification and that you accept the risks associated with your choice regarding villa staffing.

20. Health and Safety

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to the following health and safety terms:

• Personal Responsibility: You are responsible for your own health and safety, as well as that of your guests, while on the premises. It is your duty to exercise caution and common sense in all activities.
• Health Precautions: You should be aware of any health precautions necessary for your stay, including but not limited to, adherence to any local health guidelines and regulations.
• Reporting Hazards: You agree to promptly report any health or safety hazards, including but not limited to, unsafe conditions, injuries, or emergencies, to the management of The Mandarin Beach Villa.
• Medical Emergencies: In the event of a medical emergency, you acknowledge that The Mandarin Beach Villa does not provide medical services. You are responsible for securing your own medical assistance, if necessary.
• Acknowledgment of Risks: You understand that participation in recreational activities, including swimming, using equipment, or engaging in outdoor activities, carries inherent risks. By choosing to participate, you accept these risks and agree to take appropriate precautions to ensure your safety.

21. Indemnification for Food Allergies and Dietary Choices

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to the following indemnification terms related to food allergies and dietary preferences:

• Indemnification: You agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including but not limited to personal injuries, illnesses, or allergic reactions that may arise from the consumption of food prepared by the villa’s staff or from food you prepare yourself during your stay.
• Acknowledgment of Choice: You acknowledge that the decision to engage the services of a chef or to prepare your own meals is entirely your choice. You understand that while The Mandarin Beach Villa will take reasonable care in food preparation and handling, you accept full responsibility for any consequences arising from your dietary choices, including any food allergies or intolerances.
• Disclosure of Allergies: You agree to inform The Mandarin Beach Villa in advance of any food allergies, dietary restrictions, or preferences. However, you acknowledge that it is ultimately your responsibility to monitor and manage your food intake to avoid allergic reactions.
• Waiver of Claims: By agreeing to this clause, you waive any claims against The Mandarin Beach Villa for injuries, illnesses, or allergic reactions resulting from food consumption, whether prepared by villa staff or by yourself.
• Acknowledgment of Risks: You confirm that you have read and understood the terms of indemnification regarding food allergies and dietary choices, and you accept the associated risks

22. Indemnification for Premises Occupancy and Removal

By booking a stay at The Mandarin Beach Villa, you acknowledge and agree to the following terms regarding occupancy and your obligation to vacate the premises:

• Indemnification: You agree to indemnify and hold harmless The Mandarin Beach Villa, its owners, employees, and agents from any and all claims, liabilities, damages, losses, or expenses arising from your failure to vacate the premises by the designated check-out time at the end of your rental period.
• Obligation to Vacate: You acknowledge that you have no right to remain on the premises beyond the check-out time on your last day of rental. You agree to leave the property in good condition and to return all keys and access devices upon departure.
• Enforcement of Removal: In the event that you do not vacate the premises by the designated check-out time, The Mandarin Beach Villa reserves the right to take necessary actions to enforce your removal from the property. This may include contacting local authorities or security personnel, and you agree to be responsible for any resulting costs or fees incurred due to your extended stay.
• Waiver of Claims: By agreeing to this clause, you waive any claims against The Mandarin Beach Villa for any actions taken to enforce your removal from the premises or for any inconveniences that may arise as a result.
• Acknowledgment of Risks: You confirm that you have read and understood the terms of indemnification regarding occupancy and removal from the premises, and you accept the associated risks.

23. Jurisdiction Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising from or related to these Terms and Conditions or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Thailand.

By using our Site, you agree to these policies and acknowledge that you understand your rights and obligations.